Open PowerShell by pressing the Windows Key + X and select Windows PowerShell (Admin). Here's how to open the hardware troubleshooter: We discovered the troubleshooter still exists. The problem is that Microsoft has removed the hardware troubleshooter. The Hardware Troubleshooter should spot the devices, and drivers no longer present and remove them. Once again, if there hasn't been a recent driver update, try your computer manufacturers website. If an HID driver wasn't recently installed, Windows Updates should, if a newer driver is available. If an HID driver was recently installed, you could click on Uninstall updates and try to get a new driver from your computer manufacturer or allow Windows to reinstall the driver We need to decide if there's a new driver update recently installed or if one is available. While at Start > Settings Update & Security, click on View update history. Go to Start > Settings Update & Security > Check for Updates.
Most of the HID drivers are delivered to Microsoft from Original Equipment Manufactures (OEM) to be installed during Windows Updates.
You can check your Human Interface Devices by pressing the Windows Key + R, type in devmgmt.msc, and press Enter. As you might have guessed by now, your problem is most likely a driver issue. If you see multiple devices (ghost devices) listed in Device Manager, then those are previously installed devices that we're removed, but the drivers remain. The problem is typically due to a driver conflict, meaning we have to find the right driver, requiring some guesswork on your part. TIP: Hard to fix Windows Problems? Repair/Restore Missing Windows OS Files Damaged by Malware with a few clicksįrequently, we see this problem after upgrading to Windows 10 or running Windows Updates.
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